Overview: As a new manager, you have difficulties in managing and leading your staff. You do not have any strategies in dealing with your staff and your behaviours are shaped by your mood and habbits. If so, this is the course for you. The course will help you to identify your employees’ maturity levels and the ways you should deal with them accordingly. In other words, you will learn and practice how to use the correct leadership behaviour that will match with the maturity level of your employee. This will enable you to support the employees in the best way to develop themselves. You will learn necessary skills like, to motivate, to inspire, to praise your staff and to provide feedbacks to your staff.
After the course, participants are expected to create the successful competencies as:
- Understanding the role of a team leader.
- Understanding leadership styles of themselves and others.
- Understanding staff’s capacity and their motivation levels
- Creating more effective team, increasing team productivity, improving team performance
- Increasing self-confidence and flexibility to lead others
- Motivating self and others. Building others through recognition.
Course duration: 2 days
- What is the difference between management and leadership ?
- Mission, Vision, Strategies and Objectives of a Team and the role of a team leader.
- The relationship between tasks, team and individuals.
- 3 management styles:
- By result.
- By instruction and guidance
- In special occasions.
- Situational leadership model (Hersey và Blanchard)
- The meaning of the model: Understanding the relationship between leading behaviours, tasks and maturity levels of staff.
- 4 task maturity levels of staff: the relationship between willing and capacity
M1: WANTING but CANNOT do.
M2: WANTING and CAN do a little bit.
M3: CAN do but do not WANT
M4: WANT and CAN do
- 4 leadership styles: matching with 4 task maturity levels
S1: Telling and instruction
S2: Selling and persuading
S3: Participating and supporting
- Practising how to identify different situations.
- Practising how to behave with staff in different situations
- Practising how to flexibly change from one leadership style to others.